Mildura City Heart
Gift Cards

Give a gift from the Heart, with a Mildura City Heart Gift Card.

Can’t decide what to buy that special someone, need to celebrate a colleague, or just wanting to give the gift of choice? A Gift Card to the value of your choosing is the perfect option.

Redeemable at over 200 businesses across the CBD Precinct, Gift Cards can be purchased from the Mildura City Heart office, the Mildura Visitor Information Office, Banjo’s Bakery, Surf Crew Mildura, or right here online and shipped straight to the recipient (fees apply).

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Mildura City Heart Gift Cards Help and FAQs

Have a question about Mildura City Heart Gift Cards? Take a look through the list of frequently asked questions.

Where to spend your gift card

Where can I use my Gift Card?

You can use your Gift Card in almost 200 participating Mildura City Heart businesses. Browse the store list here or check the business details on the Mildura City Heart Business Directory.

How can I use my Gift Card?

Gift Cards are available in physical format, and can be redeemed in-store at participating Mildura City Heart business’ EFTPOS terminal.

  • Swipe the Gift Card on the EFTPOS terminal
  • Select ‘Savings’
  • Key in the PIN number

How do I check the available balance, transaction history or expiry date on my Gift Card?

If you need to check your Gift Card balance and transaction history, you can check it here.

Gift cards issued come with a custom expiry date. Gift Cards issued before 1 November 2019 have a 12-month expiry date. Gift Cards issued after 1 November 2019 have a 36-month expiry date.

Customer Care

If you need more information or have any questions you can contact us Monday to Friday 9am-5pm and Saturday 9am-2pm (excluding public holidays) by calling (03) 5023 8010.

You can contact us via our contact us page. We aim to respond to your emails within 24 hours (Monday to Friday, Excluding weekends or public holidays).

Can I use my Gift Card to buy another Gift Card?

Yes, you can buy a Mildura City Heart Gift Card with a Mildura City Heart Gift Card, but only in-store from approved sellers. Purchases can be made in-store using your gift card, credit card, debit card, or online using credit or debit card or PayPal.

HOW TO PURCHASE GIFT CARDS

How can I purchase a Gift Card? 

Mildura City Heart Gift Cards can be purchased:

Instore from 

  • Mildura City Heart office, 63a Langtree Mall, Mildura
  • Surf Crew, 59 Langtree Mall, Mildura
  • Banjo’s Café Bakery, cnr Langtree Mall and Ninth Street, Mildura
  • Mildura Visitor Information Centre, cnr Deakin Avenue and Twelfth Street, Mildura

Online at https://milduracityheart.com.au/gift-card/

Phone: (03) 5023 8010

Can I buy a Gift Card for myself?

Yes, you can buy a Mildura City Heart Gift Card for everyone and anyone.

Go on, treat yourself!

What's the maximum value I can buy a Gift Card?

Each card can be loaded once with various amounts. The minimum load is $25 and the maximum load limit is $1,000 per card.

How can I pay for my Gift Card?

ONLINE: When purchasing a Mildura City Heart Gift Card online, we currently accept Paypal, Visa and Mastercard credit and debit cards.


INSTORE:
When purchasing a Mildura City Heart Gift Card at one of the four locations, we currently accept Visa and Mastercard credit and debit cards.

Gift Cards cannot be purchased in person or online with American Express or Salary Packaging cards such as Meal Entertainment cards.

Are there any delivery fees for Gift Cards?

When buying our Physical Gift Cards online, shipping fees and options apply.

 

A Registered Post delivery fee of $10.00 applies and can take up to 10 business days.

 

You can arrange to collect the Physical Gift Card free of charge from the Mildura City Heart office at 63a Langtree Mall, Mildura. Photo identification for receipt of the Gift Card is required. If you are sending someone else to collect your gift card purchase, you will need to advise Mildura City Heart staff who will be collecting it and advise the person collecting the gift card that they will be required to show photo identification.

Before I buy a Gift Card, will I need to register or sign up?

No, you don’t have to create an account to purchase a Gift Card from https://milduracityheart.com.au/gift-card/.

However, creating an account will help you track your order status, as well as speed up your future shopping experience by saving your address details, order history and faster re-order capability. Create an account quickly and easily when you make your order here.

Will I receive a notification when I buy a Gift Card online?

When you purchase a Physical Gift Card, you’ll receive the following notifications:

A confirmation email will be sent to the email address used to make the purchase advising the order was successful.

 

A separate Tax Invoice will be sent to the email address used to make the purchase of the Gift Card.

 

All correspondence regarding gift cards, offers, promotions or reminders are directly sent from the following email address admin@milduracityheart.com.au If you haven’t received your confirmation email or tax invoice, please give us a call on (03) 5023 8010.

Will I be sent a tax invoice for my online Gift Card purchase?

When you purchase a Gift Card, a tax invoice will be sent to the email address used to make the purchase of the Gift Card. Any tax invoice emails are directly sent from the following email address admin@milduracityheart.com.au If you haven’t received your confirmation email or tax invoice, please give us a call on (03) 5023 8010.

Gift Card order limits

There is no limit to the number of Gift Cards you can buy at a Participating Store, if the Physical Gift Card is in stock. If you have a large order, you will be directed to make the transaction with the Mildura City Heart office team.

 

Gift Card loads are limited to a minimum value of $25 and a maximum value of $1,000 per card. The total order value of all cards issued is limited to a purchase of up to $10,000. Any large volumes are encouraged by contacting our team.

What happens if my payment didn't go through?

If your payment did not go through, please check your bank account to confirm the payment has not been processed. You can go back to place your order using another credit or debit card. 

 

If you still encounter a payment error, please contact our Mildura City Heart team during business hours on (03) 5023 8010.

Donate

I want to donate my MCH gift card, how do I do this?

If you are no longer able to use your Gift Card by the expiry date, you can opt to donate the card to support a local school fundraiser, community event, or charity event that Mildura City Heart is approached to support. 

 

To do this you can bring your gift card to the MCH office at 63a Langtree Mall. If you no longer have the card but would like to donate it, MCH staff can go through the process of retrieving it for your donation.

Why donate your Gift Card?

Donating your Gift Card is your way to keep your dollars local and to do a little good. Thank you for choosing to support your local community!

Who will your donation support?

A list of recently supported events, schools and charities are listed below. Any possible future recipients requiring support are encouraged to apply directly with our MCH office team to register their interest. You cannot directly designate the recipient as each donation is given on a case-by-case basis.

Mildura City Heart supported the following in the 2023-2024 financial year:
  • Gol Gol Primary School Annual Country Fair
  • Shane Doherty Memorial Tri-State Masters Tournament
  • Ouyen Festivals Committee Mallee Root Festival
  • Mildura Roller Derby Annual Fundraiser
  • Cardross Football Netball Club Netball Fundraiser
  • Chaffey Secondary College Salvation Army Fundraiser
  • Cullulleraine Music Festival
  • Magenta Art Prize for the Art & Photography Show at the Australian Inland Botanical Gardens
  • Make A Wish Foundation Gala Ball Fundraiser
  • Buronga Public School International Food Festival
  • Sunraysia Community Health Services 10,000 Steps
  • Coomealla Health Services NAIDOC Celebrations
  • Koorlong Primary School Trivia Night Fundraiser
  • The Pink Ball Mildura Ladies Day Fundraiser for Sunraysia Cancer Resources Centre
  • Irymple South Primary School ‘A Night Among the Vines’ fundraiser
  • SRS Unlimited Bingo Night
  • Mildura International Balloon Fiesta
  • C.H.A.I.L.I.S Ladies Night fundraiser
  • Our Lady of the Sacred Heart School Merbein End of Year Family Gathering fundraiser
  • Mallee Tigers Football Netball Club fundraiser
  • CDC Movember fundraiser
  • Gol Gol Preschool Ladies Night fundraiser
  • Merbein Progress Society Great Australian Vanilla Slice Triumph
How does the school fundraiser, community event, or charity event receive the donation?

Mildura City Heart regularly donates to school fundraisers, community events, and charity events supporting our local community with gift cards for raffles, auctions and thank you gifts.

 

Your donated gift card will be allocated to the current approved fundraiser or event. For more information, you can contact us on (03) 5023 8010.