The Mildura City Heart Twilight Market is located in Langtree Mall between 8th Street & 9th Street.
Market Times: 4pm to 8pm, 4th December 2025.
These Terms and Conditions apply to all vendors participating in the Mildura City Heart Twilight Market, held in the Langtree Mall precinct on 4th December, 2025.
Definitions
MCH – Refers to the Event promoters Mildura City Heart Inc. May also be referred to as ‘we’, ‘us’ or ‘our’.
The precinct – Refers to the Mildura City Heart precinct
The Event – Refers to Twilight Market
Event site – Refers to the Langtree Mall site where the event will be held
The Committee – Refers to the staff and volunteers facilitating the Twilight Market
Vendor – Refers to the business owner, your employees, contractors, sub-contractors, employees of sub-contractors, labour hire employees, work experience students, volunteers and any other representatives engaged by you for the Twilight Market. May also be referred to as ‘you’ or ‘your’.
By submitting a registration form and participating in the Event, Vendors agree to abide by the following conditions.
Application Process
The Vendor must be the registered and licensed owner and principal operator of the event site for the duration of the Event, including Bump-In and Bump-Out.
All relevant application forms must be completed with as much information as possible about the proposed site. Incomplete or illegible applications will not be accepted.
MCH reserves the right to verify any information submitted and may request additional details prior to approval. Only completed applications, with deposit payment and insurance documentation, will be considered.
Vendor Categories
We encourage all products offered for sale to be made and sold by the stallholder/s. Stalls will be approved once registrations are received.
To add new products, a request in writing is required with photos. Products cannot be added to your stall unless written approval is given by Management.
Stallholders are not permitted to sell other Stallholders products unless approved by management.
All products and stall presentations must be of a high standard.
Products that are clearly deemed inappropriate (e.g.: discriminatory or offensive) by Management will not be considered.
Please note that categories may be revised by MCH at its discretion to reflect emerging industry trends or unmet demand.
Vendor Suitability
The MCH Event is a curated event designed to showcase high-quality products and services directly relevant to weddings, debutante balls, and formal celebrations. Vendors whose offerings do not clearly align with the focus and tone of the event may not be accepted. Duplication of Vendors will also impact suitability. Non-acceptance is not a reflection on you or your site.
Confirmation of vendors is based on information you provide to MCH and factors we take into consideration when selecting sites for the Event, including:
- quality and attractiveness of your product
- diversity and variety of event sites
- presentation of your site
We strongly support Our Community, please ask about site fee as they may be waived.
Vendors are encouraged to include a detailed description of your participation and may attach example images to assist the Committee with curation of the Event.
Acceptance emails will be sent within two working days of applications closing. Please ensure you have provided a correct and current email address.
The Committee reserves the right to decline applications at its sole discretion, without further correspondence.
Stall Allocation and Pricing
Stalls will be allocated based on vendor category and alignment with the Event theme. MCH reserves the right to curate a limited number of vendors permitted within each category.
Vendors may select their preferred site tier and specify preferences (e.g. access to 15amp power), however there is no guarantee that Vendors will receive the site selected at the time of registration.
Stall dimensions will be standard sizes of 3×3 and 3×6 metres, and requests for larger sites can be negotiated with the Committee. Stall inclusions could include table, chair, power access.
Final site allocation is at the sole discretion of MCH and is intended to create balance across the event.
Full payment is due at registration, however if the preferred site tier is not approved then an invoice adjustment will be arranged.
Site Setup and Operation
This is an outdoor event. All sites require a weather-appropriate marquee provided by the Vendor. Bump-in and bump-out times, and site access instructions, will be provided in advance. Access for unloading and loading will be available either side of the event period.
Stalls must be fully set up before the event opens and remain operational for the full duration. Vendors must always have a representative present at their stall during trading hours. Sites must be clean and professionally presented.
No vehicles can enter the Langtree Mall during the event. All items, equipment, signage, goods and supplies must remain within the boundaries of your allocated site. Items outside your boundary will be removed and stored at the MCH office for collection after the Event.
Weather Contingency
Vendors acknowledge that this is an outdoor event and accept all risks associated with inclement weather. Markets will operate in varying weather conditions and stallholders must be prepared for adverse weather. MCH will monitor weather conditions and may adjust the event accordingly. Vendors will be notified if weather impacts setup or operation.
In the event of inclement weather, the Event may be cancelled. All vendors will be provided with reasonable notice of any change.
Marquee Safety and Requirements
All marquees must be weighted and rated for outdoor use. No stakes or pegs may be used in paved areas. Safety checks will be conducted. Any inadequate or unsafe infrastructure must be corrected immediately or removed at the request of MCH.
Power Access
Power is limited and must be requested at the time of registration. Additional fees apply. All electrical equipment must be tested and tagged in accordance with safety regulations. Power cords must be secured to prevent trip hazards
Cancellations and Refunds
Vendor cancellations received more than 7 days before the Event may be eligible for a 50% refund. Cancellations within 48 hours are non-refundable.
The Event reserves the right to cancel vendor participation due to non-compliance with these Terms & Conditions and the Event Briefing document without refund.
If the Event is cancelled in full or in part due to weather, safety or unforeseen circumstances, refunds (full or partial) may be issued at MCH’s discretion. Refunds will be processed within 14 business days.
Final site allocations are made in consideration of vendor preferences, category balance, and site logistics. While minor adjustments may be considered, refunds will not be issued on the basis of dissatisfaction with site placement.
Insurance and Permits
Vendors must hold valid public liability insurance for no less than $10 million and provide a Certificate of Currency at the time of registration. Failure to do so may result in forfeiture of your site without refund.
If you do not have your own Public Liability, Mildura Rural City Council offers coverage under their Community Liability policy for low-risk events like markets for a small fee (subject to eligibility).
If you are selling any food, jams, preserves, juice, fruit and vegetables or bottled water, please supply a current FoodTrader registration (formerly known as Streatrader).
Waste Management
Vendors must leave their site clean and free of rubbish. All waste, packaging, promotional materials or food waste must be removed by the Vendor. A clean-up fee will be charged if the site is not returned to its original condition.
Health and Safety
All areas of the Event are no smoking or vaping zones. No alcohol or food may be sold or served without written permission from the Committee. Vendors intending to serve food must apply to operate a catering site and provide all relevant documentation as required by Mildura Rural City Council.
All successful vendors must read the Event briefing emailed prior to the Event.
Vendors must comply with any public health directives or venue requirements in place at the time of the Event.
Photography and Recording
By participating in the Event, Vendors consent to being filmed or photographed. These materials may be used by MCH in any medium without further authorisation or compensation.
Vendors may opt out of promotional use of their images upon request but may not be excluded from incidental recordings.
Vendor Promotion
Participation in the Event does not guarantee media coverage or promotion through MCH channels. Promotional opportunities may be offered at MCH’s discretion. Vendors will abide by the MCH Media and Social Media Policy.
Code of Conduct
Vendors must treat all Event staff, volunteers, other vendors and attendees with professionalism and respect. Aggressive or inappropriate conduct may result in removal without refund.
Final Authority
All decisions made by the Twilight Market Committee regarding site allocation, participation, and Event operation are final, and no correspondence will be entered into.
DECLARATION
By submitting your registration and attending the event briefing, you confirm that:
- The Vendor will use the site allocated to you solely for the purposes outlined in your application.
- The Vendor understands and agrees to comply with all Vendor Terms & Conditions, Event Site Rules, Work Health & Safety requirements, and any instructions issued by MCH or the Event Committee. You also commit to ensuring any staff or representatives working with you do the same.
- The Vendor will not bring alcohol or glass into the Event area without prior written approval. Victorian liquor licensing laws apply. Breaches may result in immediate removal from the Event.
- The Vendor gives permission for MCH to share your business contact details with media or promotional partners upon request.
- The Vendor acknowledges that your participation is conditional on meeting all requirements outlined above and that your registration and participation in the event briefing prior to the event serve as acceptance of these Terms & Conditions in full.